StrongStarter Spring Starters Troubleshooting Guide

CAUTION: A jammed starter can be extremely dangerous and requires expert
attention - please do not attempt to dismantle it!. Do not touch the pinion. Only
lift the starter by the red trip lever. Please Contact Us immediately or contact
your local agent.

Your StrongStarter Spring Starters should function flawlessly, as long as the starter has been installed
correctly and the correct starter operation procedure is adhered to. If you experience any trouble with your
StrongStarter spring starters, please do not hesitate to Send Us An Email immediately for assistance.

If a problem does occur please review the following common issues to identify the problem

                            Imperfect Winding Mechanism

1. Turn the winding handle two turns in a clockwise direction. The winding adapter should rotate smoothly and
cause the drive pinion to move forward and engage with the flywheel ring gear.

2. Further rotation should cause the spring pack to gradually compress as viewed through the body
inspection window. This signifies appropriate operation of starter.

3. If you notice a different operation, please review some of the possible causes:
Strong Starter Installation Guide
Observed Behavior
 Likely Cause
 Soultion
Winding adapter is stuck,
preventing the cranking handle
from turning
 Bevel pinion is broken and is
locking the drive gear rotation
 Replace the bevel pinion and
check the drive gear for damage
Rotation od winding adapter
rotation is not smooth
 The meshing between the bevel
pinion and drive gear may be too
tight
 Add/Remove shims between the
rear housing bearing and the
drive gear to reduce tightness
Winding adapter is rotating, but
the spring core does not
compress and the pinion and core
pack are not rotating
 The bevel pinion or the input shaft
may be broken
 Replace the bevel pinion or input
shaft
When winding the adapter, the
drive pinion rotates but the  spring
does not compress and/or the
drive pinion does not move
forward to engagement
 The circlip may have become
loose or the drive ratchet may be
broken
 Replace the ratchet or circlip as
required
The pinion may be stuck on the
drive shaft
 Repair or replace the drive shaft
Starter discharges prematurely
before pack is fully compressed
 The lock height may be incorrect
 Adjust lock to correct height,
using lock height gauge
The lock and/or ratchet are worn
 Repair or Replace worn
component(s)

Jammed Starter
FAULT
 CAUSE
 ACTION
The starter gets stuck during
compression of the spring pack or
fails to discharge on tripping
 The drive shaft or drive nut
threads are worn out
 Unwind the starter and
repair/replace the drive shaft or
drive nut as required
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All Strong Starter products are backed by our standard 12-month Warranty. Extended
warranty options are available for critical applications or in harsh or hazardous operating
conditions.
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